Hospitality Management careers for university graduates

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If you are a university graduate (minimum Bachelors degree holder) and looking for a new job or a job change, then a career in Hotel or Hospitality Management may be an excellent choice. This is because the demand for manpower in the glamorous world of hospitality is growing by leaps and bounds. Most other industries are unable to generate as many jobs as the hospitality industry. And the income is very attractive, even for freshers.

Why university graduates? Actually, hospitality organizations are not very strict about whether their employees are university graduates or not. Anybody who can get the job done properly is welcome. However, when it comes to promotions and increments, it is only fair and natural that university graduates will have that small extra advantage over non-graduates. Non-graduates also do get promotions and increments but they do have to compete with their graduate colleagues. Moreover, if you happen to change from hospitality to some other industry in future, the next industry may not be as “accommodating” as the hospitality industry. It is true that many people need to get into a job as fast as possible and they don’t have the time or the resources to complete a full-fledged 3 or 4 year degree course. For such people, going through a short-term course and getting into a job is the best – perhaps only – option. But, our advice is, don’t give up on education. Keep looking for opportunities to get your degree as you continue to work. There are multiple ways for people to get back to education, even in their senior years, with universities and other renowned institutes worldwide offering various kinds of flexi-time and distance options along with their regular courses. Education does play a major role as you get into more senior and responsible positions.

So, before we get into what is required to get a hotel or hospitality job, let us see the various types of organizations that are “related to hospitality”.

  • Hotels, naturally, are first on the list. We are talking here about top-class hotels. Do not confuse star-rating with quality. Star rating, such as 5-star, 4-star, Budget, etc. deals with facilities and services offered by the hotel. These ratings or classifications and their content differ from country to country, but with globalization, most of these classifications are becoming standard.  For example, a 5-star hotel in most countries of the world is expected to have a swimming pool along with other facilities. Quality on the other hand is based on the quality of materials, employees, owner/management policies, operating procedures, etc. Thus, even a low-cost Budget hotel can be top-class and highly preferred and recommended by both business and leisure customers. Resorts, such as beach or hill resorts, are basically the same as hotels, and restaurants are a sub-set of hotels.
  • Closely following hotels and resorts are various travel entities, such as airlines, cruise lines, etc. Most people working in airlines and cruise lines come from hotel or hospitality management backgrounds.
  • Hospitals and healthcare centers, dealing with sick patients, have already realized how important it is to keep the patient and patient-party as comfortable and relaxed as possible. This is where hospitality skills are vitally important, not only in the core medical functions, but also in the non-medical support functions. The word “hospital” actually comes from the Latin “hospes” signifying guest. It is not surprising that the CEOs of some of the most renowned hospitals in the world come from hospitality backgrounds.
  • Travel and tour operators, shopping malls, banks, government offices, private offices, factories, large residential complexes, etc. all employ hospitality management professionals to ensure that their customers, tenants, employees, home owners, etc. are living and working in comfortable and healthy environments. This improves loyalty and productivity.

Obviously, hospitality management professionals have opportunities in almost all industries. The main attraction of hospitality management professionals is that they step forward to help others with their skills, which makes even an ordinary person feel like a VIP. The phrase “how may I help you?” is directly linked to hospitality. That’s why hospitality management is such a glamorous and rewarding profession.

There are many jobs and functions in hospitality management, and the main functions/departments are:

  • Front Office, including Reception, Billing, Payment Collection, Complaints Handling, etc.
  • Housekeeping, including Room Cleaning, Laundry, Facilities, Maintenance, etc.
  • Food & Beverage Service, including Restaurant, Lounge, Bar, Room Service, etc.
  • Food Production, including Kitchen and all cooking activities.

Hospitality management requires certain skills. Some of these skills are natural and in-born. If a person is not willing to smile or is vindictive, then such a person may not be suitable for hospitality management. A person is who is friendly and helpful has the natural skills required for hospitality management. Other skills need to be learned. Hence, it is very important to take a course in Hotel or Hospitality Management from a good institute. Such an institute should not only provide theoretical training, but also practical training on-campus and off-campus. To provide on-campus training the institute must have proper infrastructure so that the student has maximum exposure to actual industry conditions and requirements. This is supplemented by off-campus training at proper organizations, such as hotels, restaurants, events, etc. Off-campus training is mostly paid for by the outside organization, hence the student gets to earn a small stipend with each off-campus training. Such off-campus training includes:

  • Casual Training (CT), normally 1-3 days, covering special events.
  • Vocational Training (VT), about 10-15 days, covering seasonal events and festivals such as Christmas and New Year.
  • Industrial Training (IT), usually 4-6 months, with full-time internship in a professionally-managed organization in preparation for a full-fledged job.

Thus, it is quite clear that a good Hospitality Management institute must not only have adequate infrastructure of its own, but also a very effective placement cell that has excellent rapport with hotels and other hospitality organizations.

And, all of the above must be affordable for the student. Usually, a one-year Hospitality Management course costs around ₹ 90,000 (that’s Indian Rupees, equal to US$ 1,320 approx) and fresh employees earn about ₹ 1,20,000 (or US$ 1,760 approx) per year (this does not include other benefits such as free meals, conveyance, and additional earnings in the form of tips, overtime, team leadership allowances, special occasions, etc.).

So, if you are interested in a highly lucrative career, why not check out Hotel or Hospitality Management institutes offering low-cost short-term courses with job placement?

NIMS, Kolkata, India offers short-term courses in Hotel Management, with on-campus theory and practicals, off-campus casual, vocational, industrial training and job placement services in top-category hotels. For more details visit our website or call us at +91 9230459363 / +91 33 23210466.

Categories: Education

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